It was the last night of my stay at the very luxurious Ritz-Carlton in Kuala Lumpur, Malaysia. Apparently someone had alerted the General Manager that I would be leaving very early the following morning. So, he came to my dinner table in the dining room to introduce himself and to say “Thank you” for my extended stay It had been a 3 and a half week stay at his hotel. It was soon after our brief discussion ended that I saw an extraordinary example of true servant leadership.
A woman was struggling with a large balloon bouquet and a suitcase. In addition to the most senior person in the hotel, there were several other general staff in the very near vicinity. They probably saw her as well. And then he did it. Continue reading “Knowing Your Place”
To make a case for one of them is to also make the case for the other. Because to truly grasp Emotional Intelligence (EI) and not put it into practice in every area of life would be to deny by your actions that you really “get it” when it-comes to the topic of EI.
I am in the process of writing a book on the topic of what it means to take Emotional Intelligence beyond just “knowing” and onto the important steps of incorporating that knowledge into our daily lives. In other words, becoming emotionally “adept” and not just full of knowledge that is never applied to how we live our lives. I am terming this, becoming “Emotionally Adept” and it is part of the overall process of becoming an “Emotionally Adept Leader.”
[shareable cite=”Kevin Bowser” text=”Become emotionally “adept” and not just full of knowledge that is never applied to how we live our lives. #emotionallyadept”]Become emotionally “adept” and not just full of knowledge that is never applied to how we live our lives.[/shareable]
However, before I continue and expand on what it is to be emotionally adept, I should probably set the background for those not familiar with EI or reset the background for those that are familiar.
High-level Summary of EI.
By now, many of you have read the book, Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves. So, just what is emotional intelligence? The quick answer is to say that there are four components of emotional intelligence that best define it. The first two are about yourself, while the remaining two are concerning others or those around you.
Self- consciousness (Being aware of one’s own emotions)
Knowing yourself and being conscious of your emotions is the first component of emotional intelligence. Becoming aware of Continue reading “Emotionally Adept Leaders”
Maybe nice guys don’t finish “last.” But they often finish “late.” What do I mean when I say that?
One of the most glaring leadership issues that I observe on an all too frequent basis is a lack of calendar disciple. Calendar discipline is the internal discipline to make sure that as much as in me lies, to start a meeting on time and to finish a meeting on time. To be transparent here, this is a personal pet peeve and a Quixotic quest to always be punctual in starting and ending my meetings. I learned many years ago that although you can be too late for a meeting or an event, you cannot usually be too early.
This discipline is especially important when we are scheduled in back-to-back-to-back-to-back meetings. As soon as I start or end a meeting late, I begin a chain of events that will have a negative impact on people that are not even aware of it yet. And that chain reaction may cause them to then miss their committed time for their meetings and events that have nothing to do with my meetings and events.
A colleague of mine from many years ago had a little maxim that he quoted about his daily work habits. He said:
“Each day I have two goals. The first is to get to work on time. The second is to go home on time. And just because I fail at the first goal, it does not mean that I need to fail at the second.”
It was meant in humor, but there is a ring of truth to it that we can apply to getting ourselves back on schedule.
Why does this seem to happen?
This thing tends to happen because as leaders we try to be too nice. I realize that this article may seem to be a contradiction to my most recent article. But bear with me. Continue reading “Nice Guys Finish Last”
There is a story that is told of an old lady who came to the post office frequently to buy stamps. And that story presents us with a leadership trait that we would all do well to develop.
It seems as though she was a fragile and frail senior citizen. She showed up one day during the busy Christmas season and queued up in the line to buy stamps. Unfortunately, the line wound its way around the inside of the post office and spilled out onto the sidewalk outside.
A concerned customer behind her said as he pointed to a stamp machine built into the far wall, “Ma’am, you must be getting very tired. Did you know there’s a stamp machine over there in the lobby?”
“Why yes, thank you, dear,” the elderly lady replied, “but I’ll just wait here a little while longer. It’s nearly my turn now.”
The good Samaritan became almost insistent. “But, it’d be so much easier for you to avoid this long line if you’d buy your stamps from the machine.”
The kind old woman patted him on the arm, and answered, “Oh I know that, sweetie but that machine on the wall would never ask me how my grandchildren are doing.”
There it was. Did you get it? Did you see the leadership trait that is so important for us to exhibit?
What is the leadership trait?
It is this. Continue reading “Real Leaders Care”
One of the greatest leaders of all of history is Moses of Biblical fame. Moses is considered a great leader because of the mighty deliverance of God’s people from the bondage and slavery of Egypt.
It is not my normal habit to use too many Biblical illustrations in my writing. But today is Mother’s Day and today I am reminded of Moses and of his mother. Do you recall her name? Don’t go look it up. Try to remember it. Do you give up? The mother of Moses was Jochebed.
The name “Jochebed” translates or implies, “glory of Jehovah” or, “Jehovah (is her or our) glory.” Therefore, you could make the case, based upon this name of the mother of Moses, that the announcement of Jehovah, as the name of God, was not made for the first time when God revealed Himself under that title to Moses in the burning bush. Rather, Jochebed’s name revealed what God himself would later reveal to Moses out in the desert.
What is the leadership lesson on this Mother’s Day?
It is this. Continue reading “Behind Every Great Man”
It is time to take Leadership Voices and this site to some new levels. Toward that end, I am looking around for resources and inspiration to spur me onward and upward.
Recently I found some great resources when I attended a webinar being hosted by Michael Hyatt. Many of you will recognize his name and know of his success in this arena. I have been following Hyatt for several years and have incorporated many of his thoughts, tools, or suggestions.
One of the tidbits of truth that I received from that webinar was to determine my “voice.” You would think with a website such as LeadershipVoices.com, that would be something that I already had a pretty good handle on. And you would be correct. My voice has become something with which I am very comfortable.
What was the tidbit?
Continue reading “My Leadership “Voice””
I “feel” (and we know how dangerous it is to operate on feelings) that there are fewer leaders now than in days gone by. It may or may not be so. But it seems that is the case. Leaders must be a lot like superheroes. I wonder where all of them have gone as well.
[shareable cite=”Kevin Bowser” text=”Leaders must be a lot like superheroes. I wonder where all of them have gone as well. #lvllc”]Leaders must be a lot like superheroes. I wonder where all of them have gone as well.[/shareable]
Why does there seem to be so few leaders on the local, national and international stage? Are they really there and I just don’t see them? If they are there, why don’t I see them or recognize them?
One of the characteristics that define a leader is that they are growing and developing other leaders around them. It has been said, and I agree, I truly great leader is defined more by the number of other leaders they create than the number of followers that they create.
So, what is the point and the leadership principle here?
The leadership principle is this. Continue reading “Hello? Any leaders out there?”