The Truly Humble Don’t Know It

Last week was a blur. I spent the entire week in New Orleans at the Women’s Business Enterprise National Council’s (WBENC) Summit & Salute.

According to their website, “WBENC’s Summit engages participants in a two-day program filled with a focus on the future of various industries, business networking, and development opportunities. The Salute follows the Summit and is a festive evening that highlights America’s Top Corporations for Women Business Enterprises for 2016.”

An otherwise typical awards dinner took on special interest to me and to my colleagues when one of our peers was recognized for a life of leadership to various organizations. One of our colleagues had a friend who posted a great description of the award winner. She called her an “iconic and humblest of all souls.” Wow! what a description! Wouldn’t you like to have that said of you?

And the winner is . . .

The winner of the award was my friend and colleague, Susan Stentz. Susan has spent much of her career supporting women and minority business enterprises. She is a “go to” person on our team. She is a wealth of experience and insight. I, personally, call her on the phone often to answer questions and get her feedback on thoughts and ideas that I have. Everyone on our team recognizes her leadership in this vital area of commercial dealings with potential suppliers.

What is the Leadership Lesson from this?

I think it is simply this. The greatest leaders are great without losing their humility in the process. Continue reading “The Truly Humble Don’t Know It”

March 23, 2017

The Value of Team Briefings

We have many communication options these days – phone calls, faxes, emails, text messages, and so on. You can even communicate with just a single emoji. Who hasn’t sent a message to someone that was just a single emoji? (And, I bet it was probably the little “poop” emoji. wasn’t it?) Sometimes it seems as though traditional, face-to-face meetings are disappearing. In fact, it looks like the more options for communicating that we have available, the less real communication occurs.

The Value of a Good Team Briefing

I often say, “I am a B.A. guy in a B.S. world.” By that, I mean that I am probably one of the only individuals at my place of employment without a Bachelor of Science degree. Most are engineers. My degree is a lowly Bachelor of Arts degree. And it is in Mass Communications. And, finally, it is from a fairly unknown school. However, I have leveraged that little degree fully throughout my career. And one of the things that I recall about the communication process is that it has 3 parts and not just 2. We often think of the “sender” and the “receiver”. But we often forget the all important “feedback”. And unfortunately, feedback is extremely hard to discern outside of face to face communication. And even then it is hard to discern its real meaning.

So, for today, let’s look at Team Briefings and what role we have as leaders in that setting. And let’s consider the characteristics and benefits of well-run team briefings. Continue reading “The Value of Team Briefings”

March 20, 2017

Size Really Does Matter

I recently got to spend some time at a working farm and family friendly venue with animals to pet, a hay maze, some slides, a little zip line, and some big trikes and pedal cars. The little track with the trikes and pedal cars provided an interesting lesson in leadership and human nature.

The little track had about 5 or 6 different sizes and styles of self-propelled vehicles. And, invariably, as kids entered the area, they were seemingly “drawn” to the biggest pedal cars on the track. It was almost a metal and magnet kind of attraction. Children would walk right past smaller pedal cars and big trikes and go straight for the biggest pedal cars that they could find.

I watched it happen and here is what happened next. A small child would get to the big pedal car and try to mount it. If they were successful in doing that, they then tried to have their little feet and legs reach the pedals. Only to be disappointed. Most of the time, they were not tall enough to reach the pedals. Oh, they would stretch and strain. But, in the end, their legs just weren’t long enough.

Size Matters

Either the cars were too large for the children, or the children were too short for the cars. I saw it with some of my own grandchildren. They wanted to ride on the biggest car that was out there. They couldn’t resist. But, in either case, there was a size issue. And whether or not it was the size of the child or the size of the cart, it just became frustrating and not a whole lot of fun. Fortunately, the wise old grandfather saw what was going on and was able to coax them onto a smaller and more “size appropriate” vehicle. Then they were able to have some fun.

What is the Leadership Lesson?

Continue reading “Size Really Does Matter”

March 13, 2017

10 Tips to Boost Your Confidence

Leadership and confidence usually go hand in hand. But sometimes you feel awkward or even silly. You may feel silly and awkward inside, but you can learn to overcome those feelings. The inside feelings don’t necessarily have to show up on the outside. You can develop the ability to both look and feel confident even though you feel a little silly from time to time.

Researchers tell us that the number one fear of most people is the fear of public speaking or some other public exposure. Now, in full disclosure, I will admit that I have never suffered from that fear. I was a “theater guy”. I loved being on stage. Many years ago my wife and I owned our own business where I was a paid professional public speaker. I have made a living standing and talking in front of a crowd. It doesn’t scare me – it energizes me. But I realize that I am the oddball in this regard. (Maybe some other regards as well . . .)

10 Tips for Improving Your Confidence

Here are 10 tips and suggestions to boost your confidence and to help you get over the fear of looking silly and also help you gain confidence and portray confidence to those around you.

Stand Up Straight and Tall — It is easier to exude confidence when you have a confident posture. No matter how awkward or embarrassing the situation you may be in, standing tall through it all will make people respect you for your ability to keep walking through the fire of adversity and hold your head high, no matter how scared you may feel inside. Remember what mom always said – – “Don’t slouch.”

Apologize, But Only Once — Being over-apologetic about a little mess-up just gets irritating after a while. Simply acknowledge your mistake, apologize genuinely, and continue on with whatever you were doing. This is a trait that I have seen with many “sales type” individuals. They seem to think that by apologizing they will be perceived as being more open, likable, trustworthy, or vulnerable. This is not the case. Instead, they just get annoying after a while. Continue reading “10 Tips to Boost Your Confidence”

March 9, 2017

The Value of Perspective

Perhaps this article today will deal more about life than about leadership. But, who knows? I am just going to let my thoughts flow and see where they take me. Hang on. Here we go!

Comparisons Can Be a Trap

One of the things that I have learned in life is to find a way to be content in whatever circumstance I find myself. However, every once in a while, I allow myself to fall victim to comparisons. I compare what I have (which is a lot by global standards) with that one person that I know that has that one thing that I would like to have. I compare my stuff to his stuff and I determine that I need more stuff.

Leaders Also Fall Into This Trap

Sometimes we look around and we see that someone we know is really gifted with a particular leadership skill or trait. It is one that we wish we had as well. We compare ourselves and we become dissatisfied. Or worse, we become jealous. At best, it keeps us constantly looking for that one leadership book or seminar that will give us that leadership “mojo” that will surely make us a great leader.

I am currently reviewing an article soon to be published by a very talented organizational health and growth coach who is working out in the real world what he also teaches in the academic world. The opening paragraph of his article recounts his recent “Google” (it is a verb, don’t you know?) of the term “leadership.” He got almost 800 million hits!

Why is that?

I think it is because Continue reading “The Value of Perspective”

March 6, 2017

The Value of a Translator

I had an incredible opportunity yesterday to speak on a subject that is very near and dear to my heart. I am currently on a business trip to Bangalore, India and I was given the opportunity to speak on a topic that is very near and dear to my heart. — Legacy Leadership.

There was only one problem. I don’t speak Kannada. There are more than 51 million individuals from the state of Karnataka who do speak it natively and I was asked to speak at a place where the entire day’s activities would be among a group of people with whom there were precious few who had even a limited understanding of English. Most had no understanding at all. That is a tall order for one American who struggles himself from time to time with the English language!

Help! I need a Translator

Fortunately, my host was completely aware of my linguistic shortcomings. And he provided a person who spoke English fluently but was a native Kannadigaru. And he would be my translator and interpreter.

One of the things that became very clear to me very early on in the development of my message was that I had to be crystal clear in my message and concise and succinct in developing any supporting information.

An unexpected problem

I was given twenty minutes. No problem. I can deliver a wealth of information in 20 minutes. Oh, wait a minute. Continue reading “The Value of a Translator”

March 2, 2017

Is it Time for a Post-Mortem?

OK, the title is a little morbid. Especially in light of the fact that I have been really sick with the flu and now I find myself in a part of the world where Malaria is all too common for those of us without a natural immunity. In fact, I had a Malaria Test Kit waiting for me and sitting on the desk in my room when I returned to the hotel several days ago. That always makes you feel good!

But have no fear. I am alive and well. So please stick with me for a minute or two. Because I want to discuss a tool that I have used many times with clients when I was more actively involved in consulting. This particular approach that I recommend that you try attempts to take a look at what exactly happened during an “event” so that all of the stakeholders can understand it clearly. Not all will see it the same way. But, with enough individual views, a collective view will emerge.

This approach can be particularly helpful when there is already an acknowledgment that there are a number of issues that need to change. This approach requires a high degree of trust among the team because it can naturally focus on the negative of what took place. It is very similar to the critiques we used to receive in the theater at the end of a performance or a rehearsal.

A Post-Mortem in a Leadership Context

The kind of review that I am referring to today is different from those that we used in the theater. The kinds of critiques that I am suggesting are a little more interactive and participatory. The best critiques included all of the components below: Continue reading “Is it Time for a Post-Mortem?”